Healthcare
Conversational user interfaces (CUIs) improve patient experience, care management and workforce productivity in the health sector. By allowing automation and by enabling digital delivery of health services, chatbots lower the overall cost of care.
Patient Monitoring and Care Management
Discovery and Appointment Scheduling
Medication Adherence Monitoring
Lifestyle and Nutritional Guidance
Coverage and Claims Eligibility Check
Financial Services
Banking, financial services and Insurance (BFSI) companies can deliver intelligent customer service using chatbots. Automation of support and service functions and round-the-clock availability made possible by bots reduces costs and expands customer reach.
Balance Enquiry
Transaction History
Fund Transfer
FAQ Services
Customer Feedback
E-Commerce
Chatbots offer e-commerce industry a new digital touchpoint a new sales channel which they can used to deliver personalized shopping experiences to customers. Conversational selling using bots can increase both customer spend and customer satisfaction.
Offers and Promotions
Order Tracking
Product Recommendations
Customer Support
Search And find Products
Travel
Travel industry has been an early adopter of chatbots. Bots can automate booking, travel desk, reviews, payment, feedback and support processes for travel companies, helping them deliver end-to-end travel experiences to their customers.
Ticket Booking and Reservations
Journey Planner
Customer Feedback
Deals And Promotions
Customer Support
Hotels & Hospitality
Hotel and hospitality businesses can deliver more personalized guest experiences by adding chatbots to their digital toolkit. AI-powered automation assistants can assist in improving guest satisfaction and in controlling burgeoning labor costs.
Concierge Services
Loyalty Program
Bookings
Customer Feedback
On Property Requests
